Privacy Policy

This Privacy Policy explains how Kiyo Solutions Pvt Ltd collects, uses, and protects information when you use our WhatsApp marketing and chatbot platform.

Information we collect

We collect account details you provide during signup (such as name, email, company name, and phone number), usage data needed to operate campaigns and inboxes, and payment information processed by our payment providers.

How we use information

We use this information to provide the service, authenticate users, send transactional messages, improve the product, and meet legal or billing requirements. We do not sell your personal information.

WhatsApp and third parties

Messages you send through the platform are delivered via Meta's WhatsApp Business API. Payment processors, hosting, and similar vendors may process data only as needed to run the service.

Data retention and security

We retain account and message data for as long as your workspace is active or as required by law, and we use reasonable technical and organisational measures to protect it.

Your choices

You may update account details in the app, request access or deletion of personal data, and close your workspace. Contact us if you have a privacy request.

If you have questions about this policy, please reach us through the contact form.